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IT help desk downloads

A network program that allows the user to monitor and control another computer; Skinnable clock, tray clock, countdown, reminder, stopwatch, timer, sticker




Type: Commercial Cost: 399.00$ Released: 2008-06-10
ViewletBuilders innovative content creation process has revolutionized the way in which software is presented and demonstrated. Comes with content management and reporting capabilities when used with ViewletCentral. ViewletBuilders patented content creation mechanism allows users to take a series of editable screen captures that are then animated to produce a flawless Flash simulation. SCORM and AICC compliant.
Type: Commercial Cost: 49.95$ Released: 2007-07-20
Skymol live customer support software is a new on-demand customer service and live help software with voice chat, video chat and text chat. This customer support software establishes a powerful communications interface, creating a real-time voice, video connection between an agent and a web site visitor on you web site. It is completely web-based and FREE to Try for 7 days with no obligation to purchase.
Type: Commercial Cost: 49.95$ Released: 2008-01-05
Skymol Communicator is a web-based customer service and live help software with Voice, Video, Text Chat. On-demand live chat software, help desk software with proactive voice,video chat for online sales and customer service. It is completely web-based. Our solution establishes a powerful communications interface, creating a live real-time voice,video connection between an agent and a web site visitor. Included voicemail and videomail.
Type: Commercial Cost: 49.95$ Released: 2008-01-05
Skymol Communicator is a web-based customer service and live chat software with Voice, Video, Text Chat. On-demand live help software, help desk software with proactive chat for online sales and customer service. It is completely web-based. Our solution establishes a powerful communications interface, creating a live real-time voice,video connection between an agent and a web site visitor. Included voicemail and videomail.
Internet Remote AccessRadmin Remote Control 3.01 by Famatech International Corp.
Type: Shareware Cost: 49.00$ Released: 2007-07-03
Radmin is fast and secure remote control and remote access software that enables you to work on a remote computer as if you were sitting right in front of it and access it from multiple places. Radmin includes Windows Vista support, file transfer, multi-user text and voice chat, Windows security, Kerberos authentication, 256-bit AES encryption, telnet access, multiple monitors support and unique DirectScreenTransfer technology.
Type: Commercial Cost: 33.00$ Released: 2007-08-14
LIVECHAT Contact Center is an online customer support software. It enables real time live chat with web site visitors or other operators. Contact Center contains a conjugated feature- multi protocol business instant messenger mode. You can keep all your business contacts in one place, chat, send files or establish conferences. Contact Center is a solution for companies willing to improve online customer support and increase sales.
Type: Shareware Cost: 29.99$ Released: 2008-03-16
Instant Knowledge Base is a new, powerful help-desk database program that allows you to enter, and maintain, your own custom knowledge base articles and to-do lists. Your knowledge base is fully searchable, using our state of the art search technology. Perfect for Help-Desk applications and perfect for anyone who wants to track information that can be searched.
Type: Shareware Cost: 35.00$ Released: 2007-08-11
Securely control your customer's mouse and keyboard from anywhere through firewalls and routers. No port forwarding and no dynamic IPs to worry about. Invitation-only access. Work from your home, office, or Internet cafe. Reboot your customer's PC into safe mode, Auto-reconnect, Transfer files, Chat, Accept online payment, and Track session history. Vista and UAC support. 15 Day Unlimited Free Trial. Lots of free goodies.
Type: Shareware Cost: 129.00$ Released: 2007-06-15
Desk Doctor gives you a new way to prevent and rehabilitate RSI at your desk. You avoid the chronic illnesses, such as carpal tunnel syndrome and tendonitis, which are now workplace epidemics. Desk Doctor detects and rehabilitates problems even before you feel them. First the program guides you through on-screen medical tests. Then Desk Doctor uses its built-in reasoning to compile the optimum video-guided exercise program to keep you healthy.
Type: Freeware Released: 2008-03-03
A Daylight Desk Lamp Toolbar for Mozille Firefox. Get the best in SAD Advice Services.
Type: Demo Cost: 995.00$ Released: 2007-09-12
Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, custom/required fields, knowledgebase, scrolling message bar, reports, queries, product and contract tracking, etc. Expansion modules run as set-and-forget services and are available for customer self-help via the Web, auto issue escalation, advanced data searches, Active Directory integration, email receive.
Type: Shareware Cost: 1195.00$ Released: 2008-05-01
ActiveXperts HelpDesk System is a powerful, web enabled support management system designed for help desks, call centers, customer support centers and ICT departments. It is designed to provide a complete support solution, to streamline helpdesk processes. The product runs as a service on Windows 2008,2003,Vista,XP and2000. Awarded with the 'Software of the Year' award by ItilFoundations.com in 2007 (see also http://www.itilfoundations.com)
Type: Demo Cost: 300.00$ Released: 2008-06-24
ASIFDPOS is a general purpose hotel & motel Point of Sale (POS) software which is can be used in Hotels Motels Restaurant, Bar, Gift Shop etc. It is completely configurable as per property. Menu definition, User define POS Centers / Outlets / Sales Point, KOT, BOT, Touch Screen interface, Detail inventory management, credit card processing, interfacing with cash drawer and receipt printer.
Type: Shareware Cost: 690.00$ Released: 2007-01-10
Collaborate on helpdesk tickets in Outlook. Create tickets from email or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created in Outlook if needed. Mail conversations can be tracked. Statistics tool and knowledge base. PDA.
Type: Shareware Cost: 129.00$ Released: 2004-12-29
Been There, Done That is an affordable help desk program designed for the poor, overworked IT support person on a tight budget. The attractive and easy to learn interface makes it easy to record information about your users, their computers, peripherals, software and their problems. The latest version adds a number of interface changes and allows for output of reports to PDF files for emailing as attachments.

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